We are in the pleasant position to inform you that a new feature is released regarding Hotel Cancellation Policies and concern both local and external hotels.

From now on the system will display the cancellation policy along with the appropriate time zone, based on the information we receive from each supplier. As a result, the correct cancellation fee will be displayed and calculated during the cancellation process.  


Local Hotel Cancellation Policy Time Zone


The user will have to select the Policy Time Zone that will be applied to the hotel cancellation policy:

 If no Time Zone is selected then the system will take into consideration the Entrada server default one which is Europe/Athens Time Zone.


View Reservations in Entrada Administration


The user will be able to view the cancellation policy time zone:

 Time Zone will also be available regarding the booking creation:


Entrada Booking Engine

 The user will be able to view the cancellation policy time zone:

The red indication “Press to view it in your time zone” means that the user can view the cancellation policy in his/her own local time zone, based on the information we have from his/her computer regional settings – not from his/her IP:  

Please pay attention to the fact that, in case the time zone is not available through any supplier or it is stated that it concerns local hotel time zone, we deduct 27 hours from each policy rule and we display time zone GMT in order to be on the safe side.

About Entrada

Entrada is an online travel reservation platform that allows the users to buy, sell and distribute via Internet, all of their travel related products & services. It also offers a flexible and customizable B2B, B2C & B2B2C online booking engine which couples together schedules & LCC flights with various land services (hotels, transfers, packages, rental cars, etc.)  Currently, there are more than 800000 online bookable hotels in our system, more than 10,000 transfer services in 80 countries & 2,500 major cities, rental cars in 180 countries & 10,500 locations, scheduled and private flight fares from Sabre and from more than 100 low-cost airlines.